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Features

04-15-2015

Job One Profiles: Doug Blevins

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In this installment of our Job One Profiles, meet Doug Blevins who, after 32 years as an engineer, is sowing new seeds as an environmental manager. Se...
04-08-2015

After Hours – Brigitta Baylor

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Our employees work hard but play hard, too. After Hours shines the light on the fun, interesting, cool, unusual, funky, charitable, original things em...
04-03-2015

Listening Keeps Focus on Customers

Side-by-side sessions between customer care agents like Sharon Manual and TXU Energy leaders like Danny Taylor provide opportunities for constant improvement in customer experience.
Consumers have heard it countless times, “Calls may be monitored or recorded for quality purposes.” If TXU Energy used such a phrase, it more accur...
03-18-2015

Job One Profiles: Allison Deuterman

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In this installment of our Job One Profiles, meet Allison Deuterman, a customer quality analyst who has a new perspective on her job since becoming a ...
03-17-2015

Engineering Electricity

Franklin ISD students recently toured Luminant’s Kosse Mine to check out the heavy equipment, coal barn and dragline operations, and to learn about mine operations, our safety focus and career opportunities in mining and engineering.
Imagination may not be the first thing that comes to mind when we think about engineers. But maybe it should be. “Some people find this surprising,...
03-16-2015

Introducing Job One Profiles: Tim Newman

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From safety and mining to sales and customer assistance, our employees’ unique talents, passions and expertise help strengthen our company’s legacy of...
12-16-2014

After Hours – Marion Combs

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Our employees work hard but play hard, too. After Hours shines the light on the fun, interesting, cool, unusual, funky, charitable, original things em...
12-12-2014

Mobile Milestones

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More than 75 percent of customer transactions at TXU Energy today take place through self-service channels like our mobile site and apps. According to...
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