Management's Letter: Important Work

As we focus on the everyday process of producing, delivering, and providing electricity to our customers, we sometimes miss the big picture of what we do. If we ever needed reminding, Hurricane Katrina, followed by Rita and Wilma, made one thing powerfully clear: TXU and its employees do important work. The service we provide is essential for society to function. In the devastating aftermath of the hurricanes, restoring electricity was a prerequisite for rebuilding communities and lives.

TXU's employees went well beyond the extra mile to help those devastated by the hurricanes. In fact, Tom Baker and the TXU Electric Delivery team traveled more than 1.3 million miles to restore power to almost two-thirds of a million people in Louisiana, Florida, and Texas. At the same time, TXU employees did a great job of taking care of business back home, including welcoming thousands of displaced victims as new customers and maintaining reliable electric service. Employee response to the hurricanes was heroic and makes me even prouder to work at TXU and be part of the industry that powers America.

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