TXU delivered good results in 2005 with strong financials and some terrific operational successes. But we also know we can do better, and we will. To assess our progress, we compared the results from 2003 (prior to the turnaround) to our performance through 2005. We measure our progress against the hallmarks of successful industrial companies: operational excellence, market leadership, a strict risk/return mindset for all key business decisions, and a rigorous performance management system. We believe that executing against these elements is necessary to deliver top-quartile financial performance, shareholder return, and financial flexibility. A high-level version of the comprehensive scorecard we use to monitor our business performance appears above. The following pages note how we are doing, along with my grade on an A-F scale: Financial Performance,
Operational Excellence, Market Leadership, Risk/Return Mindset, and Performance Management.
| Performance Scorecard |
| Performance Metric |
Measure |
2005 |
% Improvement |
Evaluation |
| Financial Performance2 |
| Operational earnings per share |
$/share |
1.01 |
3.33 |
230 |
Big improvement! |
| Normalized operating cash flow |
$ millions |
1,860 |
2,902 |
56 |
| Normalized free cash flow |
$ millions |
860 |
1,798 |
109 |
| Return on invested capital |
percent |
6.5 |
15.4 |
137 |
| EBITDA/interest |
ratio |
3.0 |
4.9 |
63 |
Much stronger company |
| Operational Excellence |
| Lignite generation |
gigawatt-hours |
41,311 |
44,005 |
7 |
Terrific! |
| gigawatt-hours |
17,717 |
19,300 |
9 |
Great job |
| minutes |
74.2 |
76.8 |
(4) |
Aggressively improving |
| rate |
0.26 |
0.07 |
73 |
Excellent, but can't let up |
| $ millions |
2,773 |
2,206 |
20 |
Good start |
| $ millions |
4,359 |
3,182 |
27 |
Excellent |
| Market Leadership |
| Call answer time |
seconds |
268 |
11 |
96 |
World class! |
| PUC complaints |
# thousands |
5.4 |
2.3 |
57 |
Progressing |
| Retail bad-debt expense |
$ millions |
121 |
53 |
56 |
Big improvement |
| Risk/Return Mindset |
| Total shareholder return (2-year) |
percent |
(46) |
343 |
- |
Dramatically better |
|